Frequently Asked Questions

• What to do if my furnace doesn't start?

  1. Check fuses or circuit breakers. The furnace won't run without power.
  2. Check your oil level.
  3. If you have plenty of oil, turn your thermostat up all the way.
  4. Press the reset button on your furnace, no more than once.
  5. If the furnace starts and continues to run, readjust your thermostat for your comfort level.
  6. If the furnace does not start or continue to run, then contact a qualified burner serviceman.

• When should I use ethanol free gas?

  1. 2 cycle engines: Lawn mowers, string trimmers, chainsaws.
  2. Older vehicles.
  3. Infrequently used gas engines.
  4. Boats and outboard motors.
  5. Motorcycles & off road vehicles.

• How do I register for FREE tank insurance?

  Free insurance is available through the State of Washingtons’ PLIA’s Heating Oil Pollution Liability Insurance Program. This insurance covers you in the unlikely event of a leak or spill from your tank. You can call 1-800-822-3905 or 360-586-5997 to check and see if this has already been done, and if not, you can stop by our office or go www.plia.wa.gov for more information. If you are a new home owner your tank may be registered under the former owner’s name, so you will need to update the ownership information for the coverage to be valid. out!

• When should I service my heating system?

  Under normal usage you should have your heating system serviced once per year.

• Is heating with oil safe ?

  Oil heat is your best choice when it comes to safe and reliable heating.

  Heating oil does not burn in a liquid state. In order to ignite heating oil, it must be heated above 140 degrees, the temperature at which it will vaporize.

  There are visible warnings if there is a malfunction. With home heating oil systems, carbon monoxide leaks rarely happen without warning. If an Oilheat system should malfunction, it will release smoke or soot as a visible warning; these serve as early indicators that something is wrong, long before dangerous carbon monoxide can be released into the air.

• Is oil heat efficient ?

  Oilheat has always provided efficient and affordable warmth and it’s gotten even better in recent years. Many oil-fired systems now display the prestigious Energy Star label, which signifies that they are technologically advanced and clean burning. Some oilheat systems have efficiency ratings that exceed 90%.

• Is heating oil clean ?

  Some older heating systems produced undesirable levels of emissions. However today’s oilheat technology has been tested by the U.S. Department of Energy’s Brookhaven National Laboratory, and it has been found to be virtually soot-free. In fact, the technology of Clearburn Science has made oilheat 95% cleaner than just 25 years ago. That’s one reason oilheat emissions aren’t even regulated by the Federal Clean Air Act. For older systems, emissions can be substantially reduced with regular, professional tune-ups.

• Do I need an oil delivery ?

  If you are on will call service, measure your tank. It is up to you to keep track of your oil level. To avoid having furnace problems, it is best to not let the oil level get too low. Order oil when your tank will take a minimum of 100 gallons. This is normally about 1/6 full. Give us a call if you're out!